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Protection Plans

Affordable protection to allow anyone to enjoy the furniture without the fear of accidents that may happen.  

All Fowler Furniture & Bedding items (excluding clearance items and accessories) are new and sold with a three month warranty. 

Normal wear and tear, soiling or damage, resulting from everyday use voids the manufacturer’s warranty and is not covered by the five year protection plan.

Natural materials such as stone, leather, and wood grains may have inherent features such as discoloration, scarring, porousness, or variations in texture that are naturally occurring. In order to create a desired effect, the manufacturer may intentionally characterize an item by replicating naturally occurring material inconsistencies or creating a “hand-made” appearance. We cannot exchange or repair due to these factors. However, manufacturer’s warranty terms apply.

All warranties provide coverage to the original retail purchaser and do not apply to rented, business, commercial, institutional or other non-residential uses. All warranties are granted either by the manufacturer or Fowler Furniture as noted and do not include transportation or in-home service. Parts and labor charges will apply after six months from date of delivery.

Fowler Furniture & Bedding nor the manufacturer are responsible for transportation of merchandise.  Removal of law tags will void all warranties.  A Five Year Protection Plan is available for purchase prior to delivery and covers accidental damage. Neither the manufacturers' warranty nor the Five Year Protection Plan covers normal wear & tear.

Customer Care Services offers our five year protection plans and has a wide variety of packages that we suit to fit your need and within a budget that is affordable.  With so many packages, we narrowed the search to 4 packages with 2 coverage options.

The different packages are listed below.  We offer a care center with how to clean and maintain your furniture purchase as well.

Standard Fabric Care

5 Year Full Replacement Warranty
FABRIC ONLY

 

Fabric Only

·       Food or Beverage Stain- tea, milk, pizza, yogurt, chocolate, etc.

·       Human and Pet bodily fluids

·       Mold and Mildew

·       Punctures, Rips, Cuts or Tears

·       Cigarette Burn

Single Item: $49.95
Exclusive (up to 4 items): $69.95

Invictus Care

5 Year Full Replacement Warranty
Fabric, Leather & Power Components

 

Fabric Coverage

·        Food or Beverage stain

·        Human and Pet bodily fluids

·        Mold and Mildew

·        Punctures, Rips, Cuts or Tears from specific incident

·        Cigarette Burn

·        Power Components (motors, mechanisms…)

Leather Coverage

·        Food or Beverage stain

·        Human and Pet bodily fluids

·        Mold and Mildew

·        Punctures, Rips, Cuts or Tears from specific incident

·        Cigarette Burn

·        Stains from Blue Jean Dye transfer

·        Stains from Ball Point Ink

·        Stains from Newspaper Print Transfer

·        Power Components (motors, mechanisms…)
 

·Up to $1500 coverage: $119.95 Up to $20,000 coverage: $149.95

Invictus Care Plus

5 Year Full Replacement Warranty

Fabric, Leather, Wood & Power Components

Fabric Coverage

·        Food or Beverage stain

·        Human and Pet bodily fluids

·        Mold and Mildew

·        Punctures, Rips, Cuts or Tears from specific incident

·        Cigarette Burn

·        Power Components (motors, mechanisms…)

Leather Coverage

·        Food or Beverage stain

·        Human and Pet bodily fluids

·        Mold and Mildew

·        Punctures, Rips, Cuts or Tears from specific incident

·        Cigarette Burn

·        Stains from Blue Jean Dye transfer

·        Stains from Ball Point Ink

·        Stains from Newspaper Print Transfer

·        Power Components (motors, mechanisms…)

Wood Coverage

·       Stains from food

·       Water ring from beverages

·       Scratches, gouges or chip from specific incident

·       Heat mark from cigarette or hot dinner plate

·       Warping, lifting or bubbling of the veneer/finish from food and beverages.

·       Chips, scratch or breakage of the glass or mirrors

·       Loss of silvering on mirrors

·       Failure of Electrical components in wall units/cabinets

·Up to $1500 coverage: $129.95
Up to $20,000 coverage: $179.95

Invictus Pet

5 Year Full Replacement Warranty

Fabric, Leather, Wood & Power Components

Fabric Coverage

·        Food or Beverage stain

·        Human and Pet bodily fluids

·        Mold and Mildew

·        Punctures, Rips, Cuts or Tears from specific incident

·        Cigarette Burn

·        Power Components (motors, mechanisms…)

·        Pet Damages (jaws, paws & claws)

Leather Coverage

·        Food or Beverage stain

·        Human and Pet bodily fluids

·        Mold and Mildew

·        Punctures, Rips, Cuts or Tears from specific incident

·        Cigarette Burn

·        Stains from Blue Jean Dye transfer

·        Stains from Ball Point Ink

·        Stains from Newspaper Print Transfer

·        Power Components (motors, mechanisms…)

·        Pet Damages (jaws, paws & claws)

Wood Coverage

·       Stains from food

·       Water ring from beverages

·       Scratches, gouges or chip from specific incident

·       Heat mark from cigarette or hot dinner plate

·       Warping, lifting or bubbling of the veneer/finish from food and beverages.

·       Chips, scratch or breakage of the glass or mirrors

·       Loss of silvering on mirrors

·       Failure of Electrical components in wall units/cabinets

·       Pet Damages (jaws, paws & claws)

·Up to $1500 coverage: $149.95
Up to $20,000 coverage: $199.95

No "worries" is what we want to provide with our Legendary Customer Service. We want to establish a relationship with you, so you feel confident of your investment.Not only will our products help prolong the life of your furniture, but listed below are some tips to help preserve the beauty and longevity.



  • Furniture should be vacuumed (Fabric) or dusted (Leather & Wood) at least once a week. This helps keep dust from embedding in the fibers. Leather furniture, use only what the manufacture recommends for dusting or overall cleaning. Harsh cleaning products may cause discoloration or dry out your leather.

  • Rotate and/or flip your cushions if they are removable, weekly, and don't forget to vacuum underneath them.

  • To prevent color fading from your fabric and leather, do not expose to direct sunlight, this will also help prevent your fabric from deterioration. Wood and Leather furniture will dry out, possibly crack if over exposed.

  • Wood Furniture must be dusted on a regular basis. Moisture can cause lifting of the veneer and/or cracking, therefore, never use harsh chemicals, allow liquids to remain on the wood, and always use coasters before placing a beverage on wood furniture.

  • If a stain occurs, immediately take a dry clean white cloth and blott up the stain. Do not rub or agitate with the cloth.

  • If you know the cleaning code of your fabric, we suggest you keep that available, you will then know how to treat your fabric.

  • Below is a list of different cleaning codes, these are labeled by the manufacture, we recommend that the cleaning code and cleaning instructions on your fabric be followed to prevent any additional damage .

  • X-- Dry Clean Only (do not attempt to clean)

  • S-- Dry Clean with a solvent based cleaner only

  • SW-- Shampoo Dry Foam- Can be cleaned with Water based cleaners however, do not saturate the fabric and always be sure to clean from the outside moving inward.

  • WS-- Wet Shampoo ( do not saturate)

  • W-- Wet Clean water based cleaner. However, still do not saturate the fabric. Use Distilled water and blot dry to avoid water rings.

*ALWAYS* Test all cleaning remedies in a inconspicuous area.